Website chatbot

Our chatbots create direct communication channels that are available at all times. They respond to enquiries automatically, relieve the burden on service and communication teams, and can be individually tailored to company language, use cases and target groups thanks to knowledge databases in the background. Automated follow-up activities, such as lead forwarding, can be integrated in a customised manner.

The website chatbot guides website visitors to relevant content through dialogue and assists with lead qualification. It improves user guidance, reduces the workload on service teams and can be seamlessly integrated into existing system landscapes.

Components of the chatbot

Brand-compliant design

Individual,
CD-compliant design

Seamless integration

Flexible and user-oriented
integration of the chatbot
on the website 

Up-to-date content

Always up-to-date
information thanks to
automated updates
of the chatbot knowledge base

Guided chat flows

User-centred user journeys
with targeted chat flows 

Direct consultation

Increase lead generation
through proactive advice requests
and permanently available user enquiries

User analytics

Improved understanding
of website visitors through
comprehensive analytics dashboard

Get your website chatbot

Nawid Hoshmand Director of Artificial Intelligence

 

e-mail